Fi Carrick-Davies and her teenage son, Ethan, laden with bags of cereal and bagels, stand in the elevator of an apartment building in southeast London, suddenly unsure which button to push.

“I think it was the third, wasn’t it?” Carrick-Davies said. “Or do you think it was two?”

They’ve been doing a lot of deliveries today, and it can be hard to keep the addresses straight. But when the elevator door creaks open, they see a familiar face: Bola Fagbemi, her own door flung open. 

“Miss Bola!” Carrick-Davies said. “I can’t come in, my darling! I’m not allowed.”

This story aired on The World in May 2020. Listen here.